Im looking for a newer firmware but the official page at is rather confusing and i could not find a proper how to for the firmware upgrade or to spot the right file to download. The soundpoint 301 has been replaced by the soundpoint ip 320330. Vvx 101 vvx 150 vvx 201 vvx 250 vvx 300310 vvx 301 311 vvx 350 vvx 400410 vvx 401411 vvx 450 vvx 500 vvx 501 vvx 600 vvx 601 vvx d60 vvx 1500 soundstructure available from release date. So, when the time comes to reconfigure or reset your vvx series model for whatever reason, follow these easy steps to get your polycom phone s back to default in no time. Check the firmware version and determine whether it is 3. Reduce deployment and maintenance coststhe polycom zero touch provisioning and web based configuration tool makes the vvx 301 and 311 simple to deploy, easy to administer, upgrade, and maintain. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Latest polycom uc software release polycom support. For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on voip, then this is for you. Polycom r soundpointr ip, soundstationr ip and vvx r uc. Vonage business cloud answer polycom soundpoint ip. How to determine polycom ip address, firmware version. With its hd voice up to 7khz on all audio paths and improve productivity for cubicle workers and call center operators make it which make it intuitive with easy to use user interface.
The soundpoint 501 has been replaced by the soundpoint ip 450 and 550. Set up polycom soundpoint 450, 550, 560, 650, 670 for 3cx. Shop for phones with hd voice wideband audio, acoustic clarity fullduplex sound, and more. Polycom vvx 150 ip phone 220048810025 atlas phones. Polycom vvx phones are networkconnected with open sip support. The config files are the same except for the number of lines. Polycom soundpoint ip 331 phone poe, power supply not included. Faq how can i reset factory default my phones configuration. Polycom soundpoint ip 301 manuals manuals and user guides for polycom soundpoint ip 301. Polycom uc software rev d for soundpoint ip, soundstation ip, vvx 500, 1500 business media phones and soundstructure combined 4. By combining polycoms superior audio and video technology with innovative industrial designs and user interfaces, these business media pho. View online or download polycom soundstructure sr12 design manual, hardware installation manual. Polycom vvx 400 series full tutorial bt 411 duration.
The polycom admin guide provides details on the factory default options depending on the sip uc software version of the phone there are multiple options that can be considered. Plantronics telephone headsets, jabra phone headset. Another consideration when buying polycom phones is that firmware and configuration file updates are available only for customers of authorized polycom resellers. Support for the product will be available until 033120. Plantronics support get the latest software, online manuals, learn about your device, and more. Zoom only works with polycom devices that are running at least version 4. If the phone was only used previously in a standard, minimal configuration. Todays discussion will be on polycom and how to upload the latest firmware. Polycom soundpoint series ip phones purchased from vonage business are already added to your account and are ready for use.
Therefore you need to ensure that the phones are running this firmware. The ip301s intuitive user interface offers one button access to common telephony features whilst an informationrich display delivers content for messaging, directory access, call information and applications. You only need to do the other options is you have old firmware that does not offer reset to factory. Vvx 3011 powerful 6line phone system poly, formerly. Weve had a few small power outages here, and thats killed the power to the comcast cable modem, as well as the switch. Step 2reset phone to factory default before you begin configuring your phone to work with the new fluentcloud platform you will first need to. Because when people work together, great things happen.
The following table displays the phone icons and status indicators that display on vvx 400 series business media phones. We are committed to a fullline of highquality, easytouse, and affordable desktop voip telephones. Take a look at our supported sip phones to use with elastix. This restriction does not apply to obi analog telephone adapters ata. This feature requires that the soundstation ip 7000 is running bootrom 4. Youll want to make sure you buy at least some polycom phones from one of these resellers to keep your phones software up to date. Polycom vvx business media ip phones provide a unified voice and video communication experience for executives, knowledge workers and call attendants in organizations of all sizes. Obtain the ip address of the phone as its booting up, or by going to menu.
This guide explains the process for upgrading a adtranpolycom ip phone running a 3. The soundpoint ip 301 has been discontinued and is no longer available for purchase. This process can be used on any of the polycom sip phones which support 4. The soundpoint ip 301 has been discontinued and is no longer available for. We also have a few cloud soft phones, as well as a generic sip phone anyphone. These phones have been tested with 3cx phone system v14 sp3 with the following firmware only. Polycom 321 pdf the polycom soundpoint ip 321 and 331 are twoline sip phones that deliver. As the coronavirus covid19 continues to spread around the world, we have a heightened awareness at poly of our responsibility to our employees, customers, and partners. Apr 24, 2014 productivity suite with polycom desktop connector to pcs. Current ga release for microsoft lync for soundpoint ip and soundstation ip phones. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time.
Netxusa offers a wide variety of options from leading manufacturers that support open standards. Microsoft teams on polycom trio is not yet available in generally available software. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Release, release notes, vvx 101, vvx 201, vvx 300310, vvx 301 311. Polycom soundpoint 321, 331, 335, 450, 550, 560, 650, 670 legacy phone support has been implemented to allow easy migration from an existing phone system to 3cx without the need to directly replace all existing ip phones. Polycom soundpoint ip 301 voip phone at the telecom shop. You must have the latest firmware version listed below for your device to work properly. You should see a list of firmware types under the software available at polycom server.
Leverage previous it infrastructure investmentsdeploy the vvx 301 and 311 business ip phones on your existing network without needing to upgrade. How to update polycom device firmware intermedia knowledge base. Polycom soundpoint 301 datasheet soundpoint ip 300 301 user guide sip 1. Polycom soundpoint ip 650 6line ip phone with hd voice no power supply. It does not have one specific to the vvx310 but does for the vvx500. Website, may16, latest uc software release for all open sip deployments. The soundpoint ip 450 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Polycom soundstation ip 6000 sipbased ip conference phone nextgeneration ip conference phone designed for small to midsize rooms the soundstation ip 6000 is an advanced ip conference phone that delivers superior performance for small to midsize conference rooms. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release.
We have 25 polycom soundpoint ip 301 manuals available for free pdf download. Dabs polycom soundpoint ip 650 6line ip phone with hd. We are authorized dealers for plantronics, jabra, vxi headsets and polycom, clearone, konftel conference phones. Polycom, the polycom logo and the names and marks associated with.
Asterisk interoperability report 3 product summary make. The polycom soundpoint ip301 offers great benefits. Be sure that all cables are properly inserted in the correct ports. Checking the firmware on poly phones nextiva support. The polycom soundpoint ip spip and soundstation ip ssip software release. Sep 26, 2016 we have a relatively new phone system, using polycom ip phones. These overrides take precedence over settings contained in the configuration obtained from the provisioning server. The polycom soundpoint ip 331 sip phone originates a call by sending a call request sip invite message to session manager, which then routes the call over a sip trunk to the. The following sip phones ip phones are supported by elastix 5. Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4. Certified zoom phone devices zoom help center zoom support. Polycom vvx series ip phones purchased from vonage business are delivered and are ready for use. Hi, we have 2 polycom ip 7000 with what it seems some interoperability issue with our pbx. Similar in sound quality and easeofuse to the polycom soundpoint ip 500 and soundpoint ip 600, the soundpoint ip 300 offers users an entrylevel high quality choice for their ip telephony needs.
The soundpoint ip 501 is being discontinued and will no longer be available for purchase after 08202009. Software release matrix for polycom vvx, soundstructure, obi edition phones. Polycom ip 331 firmware upgrade upgrade to firmware version 3. This saves time and reboots and is the safest option. Polycom devices running firmware version 3 and lower must. How to manually update a soundpoint ip 335 polycom. If you need to remove the resource files from a phone at some later date, for example, you are giving the phone to a. Each sip phone has a configuration guide to allow it to be configured via its web interface, or alternatively to allow it to be provisioned and thus configured remotely from the elastixs pbx interface. Polycom is a leading independent supplier of standardsbased voice over ip endpoints. Polycom vvx 150 ip phone 220048810025 the polycom vvx 150 business ip desk phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality.
Polycom uc software revh for soundpoint ip, soundstation ip, vvx 500, 1500 business media phones and soundstructure combined 4. Polycoms vvx 300, 400, 500, and 600 series phones are highly popular office phones, serving thousands of businesses, schools, and organizations across the nation daily. The polycom soundpoint ip 301 voip phone has been replaced by the soundpoint ip 331. Vonage business cloud answer polycom vvx series phone setup. Securely connect polycom phone to your network router. This guide is designed for use with the netvanta 7000 series and adtranpolycom ip phones. Enjoy special savings today on this polycom soundpoint ip 650 6line ip phone with hd voice no power supply at dabs electronics, uk with uk direct sale. Older firmware only reset local config reset the locally saved user settings. By combining polycom s superior audio and video technology with innovative industrial designs and user interfaces, these business media pho. Netxusa ip phones voip cisco polycom small business. Hover over the extension you are adding the device to and click the pencil icon. Currently the latest software version uc software available for end users can be found here ip uc software 4. The polycom 220048350025 vvx 311 makes more efficient and productive calls with the unparalleled voice clarity as a simpletouse business media phone.
Polycom vvx 311 with savi w740 headset voicestation. The soundpoint ip 300, 301, 430, 500, 501, 600, 601 and soundstation ip. Revolutionary voice quality the soundpoint ip 650 is the first ip phone to use polycoms revolutionary hd voice technology to bring lifelike richness and clarity to voice communications. Configuring polycom soundpoint ip phones nn40010542 issue 1. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. Polycom phones and microsoft teams frequently asked questions. Set up polycom soundpoint 320, 330 for 3cx 3cx ip pbx. Equipment and software validated the following equipment and software were used for the sample configuration provided. Welcome to our telephone headset online superstore. It will just take a little time, some elbow grease and some hardware. The firmware and configurations can be loaded from.
A factory reset is only required if the phone was used with a prior service provider. Current ga release for microsoft lync for soundpoint ip and soundstation ip. Support for the product will be available until 08202014. We delete comments that violate our policy, which we encourage you to. Deskphones polycom troubleshoot vvx 300, 310, 400, and. Soundpoint ip 550, 560, 650 and 670 products require bootrom 4. This information applies to all polycom soundpoint series phones. My ultimate goal is to program the line 2 key for voicemail, and enable call transfer, but. The polycom soundpoint ip 301 is a twoline desktop ip telephone that delivers remarkable value. How to determine polycom ip address, firmware version, bootrom version on the polycom 320, 321, 330, 331, 335 print modified on. I use it with freepbx and use the free provisioning tool. Click on the phone for a detailed configuration guide. To upgrade to this version you will need to download the additional upgrader updater soundpoint ip uc software 3.
Polycom has just released new sip firmware version 3. Polycom produces desk phones and conference phones that provide classleading audio quality. Latest polycom uc software release latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure. Polycom soundpoint ip 301 phone power supply not included. Polycom soundstructure c16 design manual pdf download. See how you, too, can achieve great things with the polycom soundpoint ip 450 desktop phone. Administrators manual, release notes, release note, user manual, frequently asked questions manual, frequently asked questions, supplementary manual. Polycom uc software release matrix for soundpoint ip and. The polycom soundstructure c16, c12, and c8 audio conferencing devices are single rack unit devices that have 16 inputs and 16 outputs, 12 inputs and 12 outputs, or 8 inputs and 8 outputs respectively.
Firmware to soundpoint 330 and 301 i have 20 polycom sip 330 and 301 and i am having problems of audit with snmp and i think to end only with that problem modernizing firmware, but i dont get an orientation of as you make it, somebody could help me happening where to lower the firmware and manual so that i can execute the upgrade in everybody. However, the phone ignores the additional lines and provisions properly. Currently the latest software version uc software available for end users can be found here to upgrade to this version you will need to download the additional upgrader updater status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Microsoft teams on polycom trio is currently available in microsofts technology adoption program tap. The highresolution graphic display supplies content for call information.
These release notes provide important information on software updates, phone features, and known issues. Combined download should be used where phones may be running pre4. Polycom r soundpointr ip, soundstationr ip and vvx r uc software release. Soundstructure studio and firmware, and any concepts that refer to hdx apply for group series as well. Polycom soundpoint how to provision a soundpoint 321 voip phone with r4 firmware duration. Poly polycom soundpoint ip 300 voip phone overview and full product specs on cnet. Polycom soundpoint ip 301 voip phone series sign in to comment. Soundpoint ip 430, soundpoint ip 501, soundpoint ip 601, soundpoint ip 650, soundstation ip 4000, soundpoint ip expansion. How to update polycom device firmware intermedia knowledge.
This only applies to devices which are already running at least version 4. Ip phones make up more than 60% of the total install for a voip pbx that is installed on premises or in a hosted model. The changes made through the polycom web configuration utility or the phones user interface are stored internally as overrides. Polycom poly phone comparison charts ip phone warehouse. Polycom phones and microsoft teams frequently asked.
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